This Privacy Policy explains what information FB Picker collects when you use our Facebook comment picker, why we collect it, and what control you have over it. We've tried to write it in plain language rather than legalese. If anything here is unclear, email us at [email protected], and we'll explain.
Who we are
FB Picker is a tool for picking random winners from the comments on a Facebook post, built for giveaways and contests. This policy covers the fbpicker.com website and the service it provides.
What we collect
Information you give us. When you create an account or subscribe to a plan, we collect the details you provide, such as your name, email address, and payment information. Payments are handled by a third-party payment processor, and we don't store your full card number on our own servers.
Post and comment data. To run a draw, FB Picker reads the public comments on the Facebook post you choose. This includes commenters' display names and the text of their comments. We use this only to carry out the draw you asked for and to show you the result. We don't build profiles of the people who comment, and we don't sell this information.
Usage information. Like most websites, we automatically collect basic technical data when you visit, such as your browser type, device, general location based on IP address, and the pages you view. This helps us keep the service running and improve it.
Cookies. We use cookies to keep you signed in, remember your preferences, and understand how the site is used. You can control cookies through your browser settings, though turning some off may affect how the site works.
How we use your information
We use the information we collect to run draws for you, manage your account, process payments, respond to your questions, keep the service secure, and make it better over time. We may also send you service-related messages, such as receipts or important notices about your account. If we ever want to send marketing emails, we'll give you a clear way to opt out.
When we share information
We don't sell your personal information. We share it only in a few limited situations: with service providers who help us operate (for example, payment processors and hosting providers), when the law requires it, or if we're ever involved in a business transfer such as a merger. Any provider we work with is expected to protect your data and use it only for the service they provide to us.
Facebook data
FB Picker works with data from Facebook posts you have access to. Our use of information obtained through Facebook follows Facebook's platform rules. We only pull the comment data needed to run your draw, and we don't use it for anything beyond that.
Our Chrome extension
FB Picker offers an optional Chrome extension, "FB Giveaway Assistant by FBPicker". It only works when you start a draw on fbpicker.com. Here is exactly what it does with data:
- What it reads. The comments and replies on the Facebook post you chose for your draw: each comment's text, the commenter's display name and Facebook profile ID, when it was posted, and its number of likes. It reads them through your own logged-in Facebook session in your browser, so it can include posts you have access to, such as posts in groups you belong to.
- Where it sends them. Only to fbpicker.com, to run the draw you started. The extension doesn't send data anywhere else.
- Your Facebook login. The extension checks that you're logged in to Facebook. Your Facebook password, cookies and session tokens are never sent to FB Picker or stored by us; they stay between your browser and Facebook.
- What it stores in your browser. A few settings (for example, whether you've finished the welcome steps) and technical identifiers that help comments load faster are saved in Chrome on your device. Uninstalling the extension removes them.
- What it doesn't do. It doesn't read other websites, track your browsing, show ads, or sell or share data.
How long we keep data
We keep account information for as long as your account is active and as needed to provide the service. When you run a draw, the full list of comments collected for it is kept on our servers for up to 24 hours, so you can export it from your results page, and is then deleted automatically. The winners and summary shown on your results page are kept with your sign-in session for up to 7 days. If you close your account, we'll delete or anonymise your personal information unless we're required to keep some of it for legal or accounting reasons.
Your rights and choices
Depending on where you live, you may have the right to access the personal data we hold about you, correct it, delete it, or object to certain uses. You can also ask for a copy of your data or ask us to restrict how we process it. To make any of these requests, email [email protected] and we'll respond within the time frame the law requires. We won't charge you for a reasonable request or treat you differently for making one.
Data security
We take reasonable steps to protect your information, including encryption in transit and access controls on our systems. No method of storing or sending data over the internet is completely secure, so we can't promise absolute security, but we work to protect your data and to respond quickly if something goes wrong.
Children
FB Picker isn't intended for children under 13 (or the minimum age in your country), and we don't knowingly collect their personal information. If you believe a child has given us data, contact us, and we'll remove it.
International users
If you use FB Picker from outside the country where our servers are located, your information may be transferred and processed elsewhere. By using the service, you understand that your data may be handled in a country with different data protection rules than your own.
Changes to this policy
We may update this policy from time to time. When we make meaningful changes, we'll update the date at the top and, where appropriate, let you know. Your continued use of FB Picker after a change means you accept the updated policy.
Contact us
If you have any questions about this Privacy Policy or how we handle your data, email us at i[email protected]. We're happy to help.